Bet365 Responsible Gambling: Official Safety Rules

Bet365 recognises the importance of player protection and maintains a commitment to promoting safe and responsible gambling practices. The organisation implements comprehensive tools, resources and procedures to ensure that British players can engage with gaming activities in a controlled and secure environment. Bet365 operates under a licence issued in Malta and is not regulated by the UKGC, though it adheres to industry-leading responsible gambling standards.

Self-Control Tools

Tool	Description	How to Activate
Deposit Limits	Set a maximum amount of funds that can be deposited within a specified timeframe (daily, weekly or monthly). This prevents excessive spending and maintains financial control.	Access Account Settings, select Responsible Gambling, choose Deposit Limits and enter your preferred threshold in GBP.
Time Limits	Restrict the duration of each gaming session. Once the time expires, the account is automatically locked until the following day.	Navigate to Responsible Gambling preferences, select Session Limits and specify the maximum minutes per session.
Self-Exclusion	Temporarily or permanently close account access for a defined period or indefinitely. During exclusion, all marketing communications cease and withdrawals are processed.	Contact support@bet-365-online.com or use the Self-Exclusion option in Account Settings to initiate the process.

Gambling Addiction Self-Assessment Quiz

Players are encouraged to reflect on the following questions to identify potential signs of problem gambling:

Do you spend more money on gambling than you can afford to lose?
Have you attempted to hide your gambling activity from family or friends?
Do you feel the urge to gamble with increasing amounts to achieve the same level of excitement?
Have you experienced anxiety or irritability when attempting to reduce or stop gambling?
Do you use gambling as a means to escape stress, depression or other difficult emotions?
Have you lost money and immediately attempted to recoup losses through further gambling (chasing losses)?
Has gambling negatively affected your work performance, relationships or financial stability?

If you answer "yes" to multiple questions, seeking professional support is strongly recommended.

Self-Exclusion Procedure

Bet365 provides a straightforward self-exclusion mechanism to protect players who wish to restrict their access to gaming services.

Log into your Bet365 account and navigate to Account Settings.
Select the Responsible Gambling section.
Choose Self-Exclusion and confirm the duration: temporary (6 months – 5 years) or permanent.
Enter your preferred end date or select "indefinite" for permanent exclusion.
Review the terms and confirm your decision. Bet365 will send a confirmation email to your registered address.
Once activated, your account will be immediately locked. No deposits, wagers or withdrawals are permitted during the exclusion period.
To request permanent exclusion or if you require assistance, contact support@bet-365-online.com with your account details. Exclusion will be enforced across all Bet365 services.
Following the expiration of a temporary exclusion, your account will remain locked for an additional 24 hours before automatic reactivation.

Protection of Minors

Bet365 enforces strict age verification protocols to prevent access to gaming services by individuals under 18 years of age. All accounts require confirmation of date of birth during registration, with automated checks integrated into the account creation process. Parents and guardians are advised to implement filtering software to restrict access to gambling websites on shared devices. Recommended options include Net Nanny, CyberPatrol and K9 Web Protection, which allow customisation of blocked categories and time-based restrictions. Any account identified as belonging to a minor is immediately suspended, funds are returned and the matter is reported to the relevant authorities.

Support and Assistance Resources

Bet365 recommends the following organisations for players seeking guidance on responsible gambling and addiction support:

GamCare - Provides free, confidential support for problem gambling in Great Britain. Services include counselling, group therapy and self-help resources.
BeGambleAware.org - Offers information, tools and support to promote safer gambling practices. The National Problem Gambling Clinic referral service is available through this portal.
Gambling Therapy - International online counselling service providing one-to-one support and community forums.
GAMSTOP - National self-exclusion scheme allowing registration across multiple licensed operators simultaneously for periods of 6 months to 5 years.
Samaritans - 24/7 emotional support available at 116 123 (free, no charge).
Citizens Advice - Free guidance on financial matters and debt support services relevant to problem gambling consequences.

Guidelines for Responsible Gaming

The following checklist outlines key practices to ensure safe and enjoyable gaming:

Gamble only with disposable income - funds designated as entertainment expenditure that do not impact essential expenses, savings or financial obligations.
Establish deposit limits before commencing play and adhere strictly to these thresholds regardless of winning or losing streaks.
Set time restrictions on gaming sessions to prevent extended play and maintain balance with other activities.
Never attempt to recover losses through increased wagering or extended sessions (chasing losses amplifies financial harm).
Avoid gambling whilst experiencing stress, anxiety, depression or emotional distress, as judgment becomes impaired.
Do not use gambling as a primary source of income or as a substitute for employment.
Take regular breaks from gaming activity and engage in alternative leisure pursuits.
Maintain transparency with family members about gaming participation and financial involvement.
Monitor account statements regularly and review spending patterns to identify concerning trends.
If control is lost or gambling begins to negatively affect wellbeing, contact a support organisation immediately rather than continuing to play.

For further assistance or to discuss responsible gambling options, British players may contact Bet365 support at support@bet-365-online.com or visit bet-365-online.com/en-GB for additional resources and information.